Feedback Form for Visitors to Birchfield Cottages

Dear Visitor

If you didn't get the chance to complete the Visitor Feedback Form whilst staying at Birchfield, we would be grateful if you would complete our online feedback form to enable us to maintain and improve our service and facilities - Thank you.

Your Home region/country:
Ages of Children in party - if any:
No. of people in party:
Month of arrival:
Length of Stay:
How did you first hear about us?:
At the time of booking, was there any particular reason why you chose our cottage rather than somewhere else?:
How much were are influenced by the Scottish Tourist Board or other Green Tourism gradings, if at all?:
What features or equipment would you wish to be added here if you visited again?:
Did the property exceed, meet or disappoint your expectations?:
We aim to provide you with the highest standard of housekeeping for your arrival - please identify any weakness:
Welcome, atmosphere and personal touches - how could we improve, what could we add? Is our presence intrusive?:
Visitor information available in the cottage - was information on your interests included? - If not please tell us what was missing:
Kitchen equipment - anything missing? Quality anticipated? - Please specify:
Was the heating manageable:
How would you rate our efficiency when booking? Excellent, good, satisfactory or poor?:
Did our directions enable you to arrive without any concerns about the correct route to take? If not please specify where things went wrong for you:
Have you visited locally before?:
Did it meet your expectations as a destination - if not what disappointed?:
Did you have environmental considerations included in your expectations and, if so, how important are they to you?:
What was your favourite activity/excursion/sightseeing opportunity whilst here?:
If you ate out during your stay, where were your most memorable meals (good or bad)?:
Do you feel that you received value for money from us?:
Is it your intention to return in the future? - very likely, likely or unlikely:
Do you have any other comments that might help us improve the property or our service to you? are there any "wow" factors that you have experienced elsewhere that we should know about?:
Have you used our website?:
Did you find it user friendly?:
Do these form irritate you even when "discretionary"?:
Thank you very much for helping us